If you receive electricity from MEPCO then you can freely check your MEPCO bill online without waiting for the paper copy. Just enter your 14-digit reference number or 10-digit Customer ID in the empty field given above and instantly view your latest bill. No login required.
You can see the total amount, due date, billing month, units consumed, meter readings, and other charges. If you have not received the paper copy or have lost it, you can download and print a duplicate copy for your records.
How to Perform Online MEPCO Bill Check
If you want to check how much electricity bill you have to pay this month, then you can check your MEPCO bill online just on your mobile or computer screen without physically visiting a MEPCO office.
For this, you just need your old electricity bill so that you can find your 14-digit reference number from there and type it into the bill-checking field. You can also enter your 10-digit Consumer ID.
After entering the number, make sure that you have entered all the digits correctly. Then click on the check button. It will take just a few seconds, and your bill will appear on your screen if the latest month’s bill has been uploaded by the authorities.
MEPCO supplies electricity to 13 districts, mainly including Multan, Bahawalpur, Bahawalnagar, Sahiwal, Dera Ghazi Khan, Lodhran, and other surrounding areas. Therefore, consumers from these areas also search terms such as MEPCO bill check Multan, MEPCO bill Multan, or MEPCO bill online check Multan to check their electricity bill. Regardless of the area, the process is the same: simply enter your 14-digit reference number or 10-digit Consumer ID to view your latest MEPCO bill online.
What is 14-Digit Reference Number
Many consumers also search for MEPCO online bill enter 14 digit because they don’t know that this number is printed on their bill.
Here is how to find this number on your bill: the first section is consumer detail at the top left side of your bill. Just below the black bar, you can see the reference number, mentioned in Urdu as “Hawala Number”.
This number is used to identify your electricity connection, and it is not your meter number.
What Information Can I See on My MEPCO Bill?
When you check your bill online, you can see all the important information related to your electricity connection.
Your bill normally contains your name, address, reference number, Customer ID, meter number, billing month, issue date and due date.
It also shows the previous and current meter readings and the number of units you consumed during the month.
The bill also gives a breakdown of the amount you have to pay. Depending on your connection and the applicable tariff, it can include electricity charges, taxes, electricity duty, fuel price adjustment, quarterly adjustments, arrears and other charges.
You should always check the due date before paying the bill. If you pay after the due date, a late payment surcharge may be added.
How to Download MEPCO Duplicate Bill?
If you have lost your paper bill or it was not delivered to you, there is no need to worry. You can get a MEPCO duplicate bill online.
Once the bill appears on your screen, you can get its physical copy by using the print option.
If you just want to keep the bill on your mobile or computer instead of using our portal again and again, then save it as a PDF by using the browser print option.
You can keep this digital copy for your records or print it whenever you need it. For example, if you do not have the original paper bill, then you can use this duplicate bill to make a payment.
Can I Check My Old MEPCO Bill?
No, you can’t use this online bill-checking page for old MEPCO bill check. You can only view and download the latest bill that is due to be paid in the next month on this online portal, provided it has been uploaded.
You can simply check the electricity bill and the units consumed for any month during the last 12 months from this online bill in the billing history.
However, if you want to see the detailed bill, then you have to contact MEPCO or visit the relevant customer service center to get a duplicate copy of the old bill.
Can I Check MEPCO Bill by CNIC?
Many people have the wrong idea that they can check their online bill by entering their meter number. Therefore, they try to search for MEPCO bill check by CNIC to fetch their online bill. The only way to get your online bill is by entering the reference or Consumer ID in the given space. For this, you should either memorize any one of these two numbers or must have a copy of the old bill so that you can see and type these numbers.
How to Pay MEPCO Bill Online?
After checking, you can pay your bill by different means. This includes mobile banking, internet banking, ATMs, mobile wallets, and physically through bank branches.
To pay through a banking app, open the bill payment section and select the electricity bill option. Choose MEPCO and enter the required reference number or bill information.
Before confirming the payment, check the name and amount shown on the screen. After making the payment, save the transaction receipt or confirmation message as proof of your payment in case the payment appears late in the billing system.
What If My MEPCO Bill Is Wrong?
It also happens sometimes that the meter reading on the bill is wrong, the bill amount is calculated incorrectly, and this results in a high bill. If you think you have been charged a high bill then before proceeding to register a complaint, first compare the previous and current meter readings. If the reading on the bill does not match your actual meter reading then it’s possible that there may be a billing issue.
In such a situation, you can request MEPCO bill correction. Keep your bill and, if possible, take a picture of your current meter reading when making the complaint.
MEPCO provides bill correction facilities through its customer service system.
How to Register a MEPCO Complaint?
For MEPCO bill correction or any other electricity-related service, you can conveniently register a complaint online through the PITC Consumer Complaints Management System (CCMS) portal without visiting a MEPCO office.
You can register your complaint through the following methods:
- Online: Visit the PITC CCMS complaint portal and submit your complaint.
- Helpline: Call 118 to register your complaint.
- SMS: Send an SMS to 8118.
- Email: You can also email your complaint to ccms@pitc.com.pk.
- You can also track the status of your complaint online through the PITC CCMS Complaint History portal. Simply enter the required details to check the current status and progress of your complaint at Track Your Complaint
If you are not satisfied with complaint handling or the issue is pending then you can escalate the matter to the Head of Quality & Assurance.
For escalation, send an email to qaccms@pitc.com.pk and explain your complaint and the action already taken.
MEPCO Bill App
iPhone users can also download the MEPCO Online Bill app to regularly check their electricity bills online. You only need to check your bill once by entering your 14-digit reference number. The app saves your reference number and you can conveniently check your bill in the future without entering the number again.
The MEPCO Online Bill app is free to download and currently requires iOS 16.4 or later on iPhone and iPad.
MEPCO Bill Calculator
A MEPCO bill calculator can give you an estimated idea of your electricity bill based on the number of units you consume. But mostly the amount calculated by a bill calculator is different from your actual bill. This is because the final bill includes different taxes, adjustments, FPA, and other charges. Moreover, electricity rates can change when the applicable tariff is revised.
Therefore, if you want to know the exact amount you have to pay, you should check your actual MEPCO bill after it has been generated.
FAQs
How can I check my MEPCO bill online?
You can check your MEPCO bill online by entering your 14-digit reference number or 10-digit Customer ID. Soon after submitting the information, your latest payable bill will appear on the screen.
How many digits are in the MEPCO reference number?
The MEPCO reference number contains 14 digits. You can find it on your previous electricity bill.
Can I check my MEPCO bill without a reference number?
Yes, the other way is to check by the 10-digit consumer ID. This number is mentioned on your electricity bill, right below the reference number.
Can I check my MEPCO bill by CNIC?
The normal online bill-checking process uses the reference number or Customer ID. Online you can’t fetch your bill through your CNIC.
Can I check my MEPCO bill by name?
Similarly, you can’t get your online bill by entering your name. It’s the reference number or the consumer ID that you have to enter.
How can I get a MEPCO duplicate bill?
Enter your reference number or Customer ID to check your latest bill. Once it appears, use the print option to print it or save it as a PDF.
Can I check my old MEPCO bill?
You may be able to see previous billing information, but a complete copy of every old bill may not always be available through the normal online service. For a specific old bill, contact MEPCO if you cannot find it online.
What should I do if my MEPCO bill is not showing?
First, check that you entered the reference number or Customer ID correctly. If the details are correct and the bill is still not showing, try again later. If it’s still not showing then contact MEPCO customer service.
How can I complain about my MEPCO bill?
You can register a complaint through the PITC CCMS system or contact MEPCO through its complaint helpline. Keep your reference number and bill details ready when making the complaint.
Can I request a MEPCO bill correction?
Yes. If you have checked properly that your meter reading, units or another part of the bill is incorrect, you can submit a complaint and request MEPCO bill correction.
Can I pay my MEPCO bill online?
Yes. You can use available online payment services such as internet banking, mobile banking and supported mobile wallets. The exact payment options depend on the service you use.
What is the difference between the reference number and Customer ID?
The reference number is a 14-digit number, while the Customer ID is a 10-digit number. Both can be used for bill identification where supported by the online bill service.
Does MEPCO provide electricity in Multan?
Yes. Multan is part of the MEPCO service area. Consumers in Multan can use the same online bill-checking process to check their MEPCO bill check Multan.
Do I need a MEPCO bill app?
Not necessarily, the app is currently available for iPhone users.
Conclusion
The easiest and fastest way to check your next month’s MEPCO bill before receiving its paper copy is to check it online. You only need the 14-digit reference number or the 10-digit consumer ID, and that’s it. You can view, download, and print the duplicate copy of your bill. You can only get the online duplicate bill for the current month. For any previous month during the last 12 months, you can just check the amount paid and the units consumed but not get the detailed bill.
If your bill is not appearing on the screen, then check that you have entered all the digits correctly. If the bill is still not showing, then contact MEPCO customer care center.
